FAQs

What is so special about Sukoon Active products?

Sukoon Active is here to change the look, feel and experience of on-trend, modest and inclusive activewear. We utilize high-quality, sustainable materials that wick away sweat even during your hardest workouts. Sukoon products are made for your ultimate comfort, and very design element was made with one thing in mind: you. The word sukoon has roots in Urdu, Hindi and Arabic and means "relief" or "calm." Hearing our community’s stories inspired our mission: Muslim women no longer have to worry about what to wear during a workout, we’ve got it covered.


When can I expect my order?

Once you have purchased one of our technical long sleeve or short sleeve tee or activewear hijabs, processing your order can take up to 5 business days. During that time you will receive a shipment notification telling you when your order will be delivered. If you do not receive a notification within 5 days of your purchase, please contact us at hello@sukoonactive.com and we will get back to you promptly!



I emailed to make a change in my order, is that order being processed?

We appreciate you letting us know of any changes to your order and will respond with a confirmation that your change was processed soon after.



I don’t live in the US. Can I still order your products?

We do not ship internationally yet, but we hope to reach our customers around the world in the next 12-18 months.

But don’t let the distance stop you! Many of our international customers utilize forwarding services. Please note that Sukoon will ship to PO boxes, but we are not responsible for any costs or issues associated with 3rd party forwarding services.

Want to see Sukoon start shipping to your country/region? Fill out this form so that we can learn more about your geographic area, and which Sukoon Active products you’d love to purchase!



Is there a tracking # for my order?

Yes. You will be notified once a tracking number is created for your order. If you do not receive one, please email us at hello@sukoonactive.com right away so that we can check on the status of your order!


What is your return policy?

Although Sukoon Active strives to make the most comfortable, well-fitting products, ordering online can be tricky. We know that sometimes your  items might not fit quite right. We are happy to issue refunds for purchases that are sent back to us within 30 days of shipment, and as long as the item is not damaged and returned in its original packaging. Need to return an item to us? Click here.



When will you be restocking?

If we are currently sold out of the color and/or size of the technical long sleeve or short sleeve tee or activewear hijabs you want, don’t worry! We are launching our new collection in late fall of 2018. Want to be the first to know about the new collection so you never miss out again? Fill out this form and you’ll be notified once we restock.



How do I get more involved?

Sukoon Active is more than just a clothing brand! We are dedicated to building a supportive community of women who love fitness and wellness. You can be part of this community too! How?


  • You can apply to become a Sukoon Ambassador to share your fitness journey and contribute to the improvement of Sukoon Active products.
  • Become an integral member of the Sukoon team by keeping an eye on our hiring tab.
  • Do you love social media as much as you love your Sukoon Active technical long sleeve or short sleeve tee or activewear hijab? Tag us at @sukoonactive on social media or send us photos of you in your active element for a chance to win $5 off your next purchase!
  • We design for real women with real needs, and you can help us do that by becoming a member of our Research committee by simply filling out this survey!
  • Are you a health nut? Are you into sports, and being active? You can share your unique story with us and get featured on our blog! Sign up here to write a blog post for us.

There are so many ways to be involved and share Sukoon Active with the world — you can do it all!



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