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FAQ

  • Why Sukoon?

    Sukoon is designed by Muslim women who have experienced the pain points of hijabs falling off, of non-customizable closures, of low necklines and sticky fabrics that hug you in all the wrong places. Sukoon means "at ease" in Urdu, and each and every one of our products is designed to bring some ease to your life. Our designs meet specific coverage, comfort and performance needs that have been tested and tried by real women just like you. Have questions or feedback? Email us at hello@sukoonactive.com!
  • What is your return policy?

    Our standard return policy is 14 days. We are happy to issue refunds for items that are UNWORN and UNWASHED that are sent back to us within 14 days of receipt. The item must be in original packaging with tags on.
  • How do Sukoon Hijabs fit?

    Sukoon hijabs are designed with customizable closures that fit your face, hair, and head shape. We use closure systems that allow you to close the hijabs without any pins, but into the exact right fit. For more information, you can find our instructions here and here.
  • How do I care for my Sukoon products?

    We recommend a cold water wash without softeners for all of our products. We recommend washing Sukoon hijabs with their closures fastened, and in a garment wash bag. Hang or lay flat to dry, and if the wrinkles bother you, you can use a low iron or steamer!
  • How do I get more involved?

    Sukoon is more than just a clothing brand! We are dedicated to building a supportive community of women who love fitness and wellness. You can be part of this community too! How?
    1. You can apply to become a Sukoon Ambassador to share your fitness journey and contribute to the improvement of Sukoon Active products.
    2. Follow, tag us, and tag your friends @sukoonactive! Tag us AND DM us a photo of you wearing Sukoon for a chance to win $5 off your next purchase!
    3. We design for real women with real needs, and you can help us do that by becoming a member of our Research committee by simply filling out this survey
    4. Are you a health nut? Are you into sports, and being active? You can share your unique story with us and get featured on our blog! Sign up here to write a blog post for us.
  • When can I expect a refund?

    Hang tight, it can take our warehouse up to two weeks to receive and process your return. We'll be sure to send a refund notification email as soon as we've issued your refund!
  • Do you ship internationally?

    We will start shipping internationally by May/June 2019.
  • What is your commitment to sustainability?

    Our goal is to make better activewear in a better way. For us, this means using eco-friendly fibers, dyes and finishings. It also means that we respect the people that make our clothes. Learn more about our supply chain here.